Stripe Integration

Churn Solution + Stripe Integration

Reduce Stripe churn without extra work. Connect Stripe to Churn Solution in less than 30 minutes and get segmented cancellation flows, failed payment recovery and win-back campaigns that are ready from day one, with every offer applied directly to the customer's Stripe subscription.

Connect Stripe Book a Demo

Less than 30-minute setup
No code required
90-day money back guarantee
Available on the Stripe App Marketplace

Everything you need to reduce Stripe churn

Personalized Cancellation Flows

Turn "cancel" into a conversation. Ask why they're leaving, then show the right offer based on their Stripe plan, value and tenure: pause, discount, plan switch, trial extension, a talk with support, or a special offer page.

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Payment Recovery

Recover failed Stripe payments before they turn into churn. Smart retries charge when cards are most likely to go through, recovery discounts give customers a reason to pay, and payment walls prompt a card update before they keep using your product.

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Win-back Campaigns

Bring cancelled customers back with reactivation campaigns built on their cancellation reasons and feedback, paired with the right discount. Set one up in minutes, with no design or dev work.

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Zero-effort cancellation flows

Segmented cancellation flows, ready from day one

You don't have to design a single screen. As soon as you connect Stripe, Churn Solution groups your customers into segments and gives each one its own cancellation flow.

Ready-made segments
Built-in cancellation survey
Feedback form included
Matched offers

Cancellation survey, special offer and feedback form screens

Stripe bills your customers. It doesn't fight to keep them.

Stripe's default cancel page lets customers leave in one click, and a failed payment can become a lost customer before anyone notices. Churn Solution adds the retention layer on top, while Stripe stays your billing system of record.

Stripe on its own

One-click cancel with an optional reason
A single coupon offer for everyone
Basic retries, with no recovery offers
No win-back once a customer is gone

Stripe + Churn Solution

Branded, multi-step cancellation flows
Personalized offers by plan, value and reason
Smart retries, recovery discounts and payment walls
Win-back campaigns and revenue-saved reporting

What happens after you connect Stripe

1
Connect Stripe to Churn Solution
Connect your Stripe account in one click from Settings → Integrations, or install our app from the Stripe App Marketplace. We start syncing your customers, subscriptions and invoices right away while you get your flows ready.
2
Process cancellations and apply offers
At the moment of cancellation, Churn Solution shows your customers a feedback form and a personalized offer. When they accept a pause, discount, plan switch or trial extension, it's applied to their Stripe subscription instantly. No manual work.
3
Recover past-due payments
Smart retries, recovery discounts and payment walls get to work immediately on every failed Stripe payment, so involuntary churn never slips through.
4
Win back cancelled customers
Customers who still cancel get an automated win-back sequence, from "We miss you" to a special offer to a last-chance email. Each campaign is based on their cancellation reason and feedback, paired with the right discount, and takes minutes to set up.
5
Access business insights
Every cancellation reason is captured and linked to revenue. See customers retained, payments recovered and revenue saved, all tied back to real Stripe data, so you know why customers churn and what keeps them.

Free Stripe App

See your churn inside Stripe from the minute you install

The Churn Solution app for Stripe shows your latest cancelled customers and failed invoices from the last 30 days, right in your Stripe dashboard. Know exactly how much revenue is slipping away before you set up a single flow.

Recent cancellations at a glance
Failed invoices you can still recover
Works from your Stripe data alone, no setup needed

Get the Stripe App

Get started screen of the Churn Solution Stripe app

Stripe retention offers, ready to go

Offers that change billing are applied to Stripe the moment a customer accepts them. Churn Solution only writes to Stripe for offers you've set up, so everything else stays untouched.

Offer	What happens
Pause subscription	Billing pauses for the period you choose in Stripe, then resumes automatically
Discount	A coupon is applied to the customer's Stripe subscription
Switch plan	The customer moves to a better-fit plan in Stripe
Switch plan + offer	A plan change paired with a discount, applied together in Stripe
Trial extension	Extra trial days are added in Stripe before the next charge
Contact support	The customer reaches your team by email or WhatsApp before cancelling
Redirect to a page	The customer is sent to any page you choose, like an offer or help article

Risk-Free, Money Back Guarantee!

If we don't exceed our fee in revenue saved within 3 months, you get a full refund. See our Terms.

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Hear From Our Partners

Ross Menachof, Chief Operations Officer at Quello

“Overall, we are very happy with the service at Churn Solution. It has cut down significantly on our time spent managing cancellation requests. And with the reporting functionality we can quickly identify customers that we may want to follow up with to discuss further.
The addition of A/B testing has been extremely helpful as well. We are still in the process of making changes to our flows based on the incoming data, but have learned a lot so far. Our team is excited to continue using the service to see the results we can achieve. Thanks for your help so far!”

Ross Menachof Chief Operations Officer at Quello 63% Reactivation Rate

“Churn Solution has become an important part of how we manage retention at QuizPlus. We use it across our cancellation flows, payment recovery, and winback campaigns to better understand why customers are leaving and give them a reason to stay.
I'd definitely recommend Churn Solution to subscription businesses looking to improve their retention and take a more proactive approach to reducing churn.”

Momen Abdulhafeth CTO at QuizPlus Payment Recovery · Winback · Cancellation Flows

Calculate Your Potential Savings with Our Churn Reduction ROI Calculator

Discover how much you can save by reducing customer churn with our ROI calculator.

Monthly Cancellations

customers

Average Customer Value

$ per Month

% of customers saved per month

If you saved 1,000 customers this month, how many would still be with you…

After 6 months

of 1,000

After 12 months

of 1,000

Estimated revenue retained over 12 months

Want the full implementation details?

Step-by-step setup guide for Stripe: connection, permissions, supported offers, webhooks and testing in sandbox mode.

View Stripe docs

Stripe churn reduction FAQs

Everything you need to know about using Churn Solution with Stripe. Still have questions? Talk to our team.

A no-code churn reduction tool for businesses that bill with Stripe. It adds segmented cancellation flows, a cancellation survey and feedback form, retention offers, failed payment recovery and win-back campaigns on top of your Stripe account.

Stop voluntary churn with a cancellation flow that asks why customers are leaving and shows them a relevant offer, and stop involuntary churn by recovering failed payments with smart retries, recovery discounts and payment walls. Churn Solution does both for Stripe out of the box.

With smart retries, recovery discounts and payment walls that ask customers to update their card before they keep using your product.

Yes. Dunning is the process of recovering failed subscription payments. Churn Solution handles it for Stripe with smart retries, dunning emails, recovery discounts and payment walls, alongside cancellation flows and win-back campaigns.

Smart Retries decides when to retry a failed charge. Churn Solution adds what happens around the retry: emails that ask the customer to update their card, a discount to encourage payment, and a payment wall inside your product until the card is fixed.

Less than 30 minutes. Connect Stripe in one click, review your ready-made flows and go live, usually on the same day.

For one step only. Connecting, building flows and setting offers need no code. A developer is needed once, to point your app's cancel button at the cancellation flow, and our team helps with it.

Yes. Flows are segmented automatically using Stripe data like plan, MRR, tenure and payment status, and by the cancel reason each customer gives. Each segment gets its own offer.

Yes. Both come ready to use in every flow, so you capture why customers leave from day one without building anything.

Pause subscription, discount, switch plan, switch plan with an offer, trial extension, contact support by email or WhatsApp, and redirect to any offer page.

The offer is applied to their Stripe subscription automatically, the moment they accept it.

Only what you tell it to. It applies the retention actions you've set up when a customer accepts them. Nothing else in your subscriptions or customer data changes.

Stripe's customer portal lets customers cancel, share a reason and maybe get a coupon. Churn Solution adds segmented multi-step flows, a feedback form, personalized offers, payment recovery, win-back campaigns and revenue-saved reporting. Stripe stays your billing system.

Yes. Churn Solution reads your subscriptions, invoices and customers to power cancellation flows, payment recovery and reporting.

Two options. Pay as we save: 25% of the revenue we save, with a $50 monthly minimum. Or a custom fixed monthly price based on your monthly recurring revenue.

Yes. If we don't exceed our fee in revenue saved within 3 months, you get a full refund.