Paused isn't lost. It's revenue  on hold.

Pause Wall meets paused customers the moment they log in — and gets them resuming, automatically.

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Account status
Paused Resumed

The actual screen your paused customers see.

Clear, on-brand, and easy to act on, shown at the moment they log back in.

Matches your brand colors and copy

One click to resume, no re-entering payment details

pause-wall

Timing does what campaigns can't.

You catch them at the right moment

They're already trying to log in. That's the best time to ask them to resume — not a message they might never see.

No extra work for you

No campaigns, no emails to write. Once it's on, it just runs in the background — every login, automatically.

It's about revenue, not just retention

Every customer who resumes is revenue you would have otherwise lost — recovered without a single manual outreach.

You're in control.

You choose which one fits your business.

Dismissible

Soft Wall

Customers can close the pop up and keep browsing if they want.

Best for products where you'd rather nudge than block.

Required

Locked

Customers must resume before they can do anything else.

Best when a paused account is costing you the most.

Setup takes minutes.

01

Using Paid Membership Pro?

Turn it on from your dashboard. No code, no developer.

02

Using Stripe?

Add one small script to your website, and you're live

index.html 
<script>
    function runWallScript() {
        window.churnSolution?.checkWall(
            authKey, // hash from the backend
        );
    }
    runWallScript();
</script>

Pause Wall FAQs

Have questions? We're here to help.

What will my customer see when they're paused?
A simple screen asking them to resume their subscription, shown when they log in.
What is the soft wall?
A dismissible version of Pause Wall. Customers can close it and keep browsing instead of resuming right away.
Can it show on all pages?
Yes, by default. You can exclude any page you choose, like billing or account settings.
How do I set it up?
If you're on Paid Membership Pro, turn it on from your dashboard, no code needed. For any other platform, add one small script to your site, and it's live in minutes.

Subscription Growth Resources

Check out our blogs and guides to improve retention and keep customers satisfied

Ready to Take Your Retention to the Next Level?

Schedule a call with our team today to discuss your current approach and see how we can help you improve retention.

  • Expert guidance
  • Effortless Setup, Maximum Impact
  • Proven Success with Leading Brands
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