Churn Solution vs ChurnNote
which one fits your business?
ChurnNote is a lean churn tool for SaaS founders on Stripe or Lemon Squeezy: it flags at-risk customers, reads cancel replies and sends recovery emails. Churn Solution adds a full cancel-flow builder, smart retries, SMS win-backs and support for stores and membership sites.
Full retention platform: cancellation flows, payment recovery, win-back campaigns, AI feedback, churn metrics, a free customer portal and chargeback protection. Every feature is included on every plan.
- Works with
- Stripe, Braintree, Paddle, WooCommerce, Paid Memberships Pro, RecurPay + HubSpot, Omnisend, Zapier, Slack
- Best for
- SaaS, e-commerce and membership businesses that want the whole retention picture, not just a cancel flow
- Price
- Pay as we save (25% of recovered revenue, $50/mo minimum) or a fixed monthly price based on your MRR
- Risk
- 3-month money-back guarantee: if we don't save you more than our fee, you get a full refund
An insight-first churn tool for SaaS founders: a churn radar, AI reading of cancel replies, a three-email dunning sequence, win-back emails tied to features you ship, and a simple cancel flow.
- Works with
- Stripe, Lemon Squeezy + Slack
- Best for
- Bootstrapped SaaS founders with up to 2,500 subscribers
- Price
- Free Watch plan (monitoring only), $29/mo up to 500 subscribers, $79/mo up to 2,500
- Risk
- First payment refunded if they find nothing to recover in your first 30 days
Why choose Churn Solution
Failed payment recovery with no limits
Smart Retries scheduled so they never clash with Stripe's own retries, plus email and SMS recovery, offers inside recovery messages, a payment wall and chargeback protection. No subscriber caps. ChurnNote sends three emails and leaves retries to Stripe.
Win back cancelled customers
Automated email and SMS win-back campaigns, with offers matched to each cancel reason. ChurnNote's win-backs are email only and tied to features you ship.
Stores and membership sites
Stripe, Braintree, Paddle, WooCommerce, Paid Memberships Pro and RecurPay, with hands-on retention know-how for subscription boxes and membership renewals. ChurnNote supports Stripe and Lemon Squeezy only.
A full cancel-flow builder with A/B tests
No-code flows with discounts, pauses, plan switches with coupons, a pause wall, custom branding and segment targeting, plus A/B Experiments, Smart Follow-Ups, session recordings and a revenue forecast. ChurnNote offers a pause, downgrade or founder follow-up, with no A/B testing.
Connected to your stack
HubSpot, Omnisend, Slack, Zapier, a documented API and an MCP server listed in Claude's connector directory and approved as an OpenAI plugin. ChurnNote lists only Slack and email sending.
No subscriber or session caps
Pay as we save (25% of what we recover) or a fixed price based on your MRR, with a 3-month money-back guarantee. ChurnNote's paid plans stop at 2,500 subscribers, and its free plan only monitors.
Why choose ChurnNote
We want this page to be fair. ChurnNote is a good product, and there are real reasons it might be the better fit for you.
A low price to start. $29/mo for up to 500 subscribers or $79/mo for up to 2,500, with no revenue share, and a free plan that watches for churn. For a very small SaaS, that is less than our $50/mo minimum.
Ship-to-Recover. It ranks feature requests from cancel replies by lost MRR, drafts win-back emails when you ship the fix, and credits the recovered MRR to that release.
Churn Radar. It flags at-risk customers from scheduled cancels, abandoned cancel flows, failed payments and inactivity, with real-time Slack pings. Churn Solution does not list an equivalent health score.
Lemon Squeezy support. If you bill on Lemon Squeezy, ChurnNote connects and Churn Solution does not.
Full feature comparison
We took this from each company's own website in October 2026. Prices and features change, so check their sites before you decide.
- Included
- Limited or higher plan only
- Not included
| Feature | Churn Solution | ChurnNote |
|---|---|---|
| Cancellation flows | ||
| Personalized cancel flow with offers | Yes | Simple save offers |
| Exit survey / product feedback | Yes | Yes |
| Unlimited flows | Yes | Not included |
| Dynamic offers (discount, pause, plan change) | Yes | Pause, downgrade, founder follow-upNo discount offer listed |
| Switch plan with coupon offer | Yes | Not included |
| Call-back offer | Not included | Founder follow-up offer |
| A/B Experiments (cancel flows and offers) | Yes, all plans | Not included |
| Customer segmentation and targeting | Yes, all plans | Offers by cancel reason |
| Session recording | Yes | Not included |
| Custom branding | Included | Not included |
| Pause wall | Yes | Not included |
| Customer Portal (hosted no-code cancel page) | Free customer portal | Hands off to Stripe's billing portal |
| Manual or automatic cancellations | Yes | Not included |
| Failed payment recovery (dunning) | ||
| Dunning Emails (automatic recovery when a payment fails) | Yes | Yes3 emails: now, +48 hours, +5 days |
| Smart Retries | Yes | Not included |
| Recovery message channels | Email and SMS | Email only |
| Offers inside recovery emails | Yes | Not included |
| Payment wall | Yes | Not included |
| Chargeback protection | Yes | Not included |
| Win-back campaigns | ||
| Reactivation Campaigns (automated win-back) | Yes | Yes |
| Email and SMS outreach | Email + SMS | Email only |
| Offers matched to the cancel reason | Yes | Win-backs tied to shipped fixes |
| Insights and analytics | ||
| Churn reporting | Yes | Yes |
| Feedback broken down by flow, reason, period and plan | Yes | By reason and MRR impact |
| AI Feedback Analysis: Automatic Categorization | Yes, all plans | Yes |
| Smart Follow-Ups (AI digs deeper in the survey) | Yes | Not included |
| Revenue forecast | Yes | Not included |
| Customer health score | Not included | Churn Radar |
| MCP Server (ask your AI assistant about churn) | Yes, all plans | Not included |
| Listed in Claude's connector directory | Yes | Not included |
| Approved as an OpenAI / ChatGPT plugin | Yes | Not included |
| Billing platforms it connects to | ||
| Stripe | Yes | Yes |
| Braintree | Yes | No |
| Paddle | Yes | No |
| WooCommerce | Yes | No |
| Paid Memberships Pro | Yes | No |
| RecurPay | Yes | No |
| Lemon Squeezy | No | Yes |
| Other tools it connects to | ||
| Zapier | Yes | Not included |
| HubSpot (CRM) | Yes | Not included |
| Omnisend (email marketing) | Yes | Not included |
| Slack alerts | Yes | Yes |
| Webhooks and API | Yes, developer docs | Not included |
| Setup, support and service | ||
| Can go live without a technical team | Yes | Yes |
| Setup | Two steps: paste one snippet, connect your gateway | Connect a read-only billing key; they quote about two minutes |
| One-to-one help from the team | Yes, all customersRetention expert sessions | Priority email support on Growth |
| Acts on individual customer feature requests | YesHandled as soon as possible | YesShip-to-Recover ranks them by lost MRR |
| Works for e-commerce and membership sites | YesWooCommerce, PMP, RecurPay | NoSaaS on Stripe and Lemon Squeezy only |
| Pricing and risk | ||
| Starting price | $50/mo minimum (pay-as-we-save) or custom fixed price | Free Watch plan, then $29/mo (Founder) |
| How the price is set | 25% of the revenue we save you, or a fixed price based on your MRR | By active subscribers: up to 500 or 2,500 |
| Free plan | Free core churn metrics | Monitoring onlyOne-time 30-day scan, alerts, digest |
| Usage cap | No capNo per-session charges | 500 on Founder, 2,500 on GrowthActive subscribers |
| Top plan price | Depends on your MRR | Growth: $79/mo, up to 2,500 subscribers |
| Pay nothing if it doesn't save you money | Yes, pay-as-we-save | No |
| All features on every plan | Yes | Paid plans onlyFree plan is monitoring only |
| Money-back guarantee | 3 months, full refund | First payment, first 30 daysIf they find nothing to recover |
$29 is cheap until you outgrow it.
ChurnNote's Founder plan covers up to 500 active subscribers and Growth up to 2,500, and its free plan only watches: recovery emails and the cancel flow need a paid plan. Past 2,500 subscribers there is no plan listed, and none of its plans add smart retries, SMS or a payment wall.
We're flexible. Pick the model that fits your size, and change it as you grow.
Pay as we save
25% of the revenue we recover, $50/mo minimum. No session caps, no overage charges, and in a quiet month your bill drops too.
Fixed monthly price
One predictable price based on your MRR, locked for 12 months. Your costs don't climb just because the platform is working well.
Either way you get every feature and a 3-month money-back guarantee — if we don't save you more than we cost, you get a full refund.
Choose Churn Solution if…
- You're losing revenue to failed payments and want more than three reminder emails
- You want your own Smart Retries alongside Stripe's retries, scheduled so they never clash
- You want a full cancel-flow builder with discounts, plan switches and A/B tests
- You run a WooCommerce store or a membership site, or bill on Braintree or Paddle
- You want email and SMS win-back campaigns with offers matched to the cancel reason
- You have more than 2,500 subscribers, or plan to
- You want one-to-one help from a retention expert
Choose ChurnNote if…
- You're a small SaaS on Stripe or Lemon Squeezy and want to start at $29/mo
- You bill on Lemon Squeezy
- You want churn feedback turned into a product roadmap ranked by lost MRR
Common questions
ChurnNote is insight-first: it reads why customers leave, flags at-risk accounts, sends three dunning emails and drafts win-back emails when you ship a requested fix. Churn Solution is a full retention platform: a no-code cancel-flow builder with A/B testing, smart retries, email and SMS recovery, a payment wall, chargeback protection and win-back campaigns, across more billing platforms.
Its Watch plan is free with no card: a one-time scan of your last 30 days plus ongoing alerts. Recovery emails, the cancel flow and reply analysis start on Founder at $29/mo for up to 500 subscribers, or $79/mo on Growth for up to 2,500. Churn Solution starts at a $50/mo minimum on pay-as-we-save, with every feature and no subscriber cap.
No. ChurnNote lists Stripe and Lemon Squeezy only. Churn Solution works with Stripe, Braintree, Paddle, WooCommerce, Paid Memberships Pro and RecurPay.
Yes, with a three-email sequence sent straight away, after 48 hours and after 5 days, timed around Stripe's own Smart Retries. Churn Solution adds its own Smart Retries, SMS, offers inside recovery messages, a payment wall and chargeback protection.
It isn't listed anywhere on their site. Churn Solution includes multi-variant A/B Experiments on every plan, so you can test which offers actually save subscribers rather than guessing.
Yes. If you bill on Stripe, you connect your account, build your flow with the no-code builder and go live. Book a demo and our team will walk you through it.
Risk-Free, Money Back Guarantee!
If we don't exceed our fee in revenue saved within 3 months, you get a full refund. See our Terms.
Ready to Take Your Retention to the Next Level?
Schedule a call with our team today to discuss your current approach and see how we can help you improve retention.
- Expert guidance
- Effortless Setup, Maximum Impact
- Proven Success with Leading Brands