Churn Solution vs Raaft
which one fits your business?
Churn Solution is a full churn prevention and retention platform: cancel flows, failed-payment recovery and win-back campaigns in one place. Raaft is a cancellation-flow tool, and only that.
Full churn prevention and retention platform: cancellation flows, failed-payment recovery, win-back campaigns, AI feedback, churn metrics, a free customer portal and chargeback protection. Every feature is included on every plan.
- Works with
- Stripe, Braintree, Paddle, WooCommerce, Paid Memberships Pro, RecurPay + HubSpot, Omnisend, Zapier, Slack
- Best for
- SaaS, e-commerce and membership businesses that want the whole retention picture, not just a cancel flow
- Price
- Pay as we save (25% of recovered revenue, $50/mo minimum) or a fixed monthly price based on your MRR
- Risk
- 3-month money-back guarantee: if we don't save you more than our fee, you get a full refund
A cancellation-flow tool only: no-code flows, conditional offers, exit feedback and churn reporting for SaaS. No failed-payment recovery and no win-back campaigns.
- Works with
- Stripe, Braintree, Recurly, Chargebee, Paddle, Lemon Squeezy + Zapier
- Best for
- Small SaaS teams that want a cancel flow live quickly and cheaply
- Price
- Free for 20 sessions/mo, $79/mo for 100, $299/mo unlimited. Extra sessions $3 each.
- Risk
- Free plan, no card required. No money-back guarantee listed.
Why choose Churn Solution
Failed payment recovery
Dunning emails and SMS, Smart Retries, a payment wall and chargeback protection. Raaft has none of these, so every declined or expired card is lost revenue.
Reactivation campaigns
Automated email and SMS win-backs to customers who already cancelled, with offers matched to their cancel reason. Raaft has no win-back tools.
Stores and membership sites
WooCommerce, Paid Memberships Pro and RecurPay, plus Stripe, Braintree and Paddle. Raaft supports SaaS billing only.
AI insights and A/B testing
AI Feedback Analysis, Smart Follow-Ups, A/B Experiments, session recordings and a revenue forecast. None of these are in Raaft.
Integrations and AI connectors
HubSpot, Omnisend, Slack, Zapier, a public API and an MCP server for Claude and ChatGPT. Raaft lists only Zapier.
No session limits
Pay as we save or a fixed price based on your MRR, with no per-session fees and a 3-month money-back guarantee. Raaft charges $3 for every extra session.
Why choose Raaft
Raaft makes sense if a cancellation flow is all you need, and you don't want to cover the full retention cycle of failed payments, win-backs and churn metrics.
You only want a cancel flow. No failed-payment recovery, no win-back campaigns, no retention platform. Just a flow that catches customers at the cancel button.
You have low cancellation volume. Free for 20 cancel sessions a month, no card required. That suits a small SaaS or B2B team with only a few cancellations.
You bill on Chargebee, Recurly or Lemon Squeezy. Raaft connects to these and Churn Solution does not.
You want simple cancel-flow pricing. $79/mo for 100 sessions or $299/mo for unlimited, paying only for the cancellation flow.
Full feature comparison
We took this from each company's own website in October 2026. Prices and features change, so check their sites before you decide.
- Included
- Limited or higher plan only
- Not included
| Feature | Churn Solution | Raaft |
|---|---|---|
| Cancellation flows | ||
| Personalized cancel flow with offers | Yes | Yes |
| Exit survey / product feedback | Yes | Yes |
| Unlimited flows | Yes | Yes |
| Dynamic offers (discount, pause, plan change) | Yes | Yes |
| Switch plan with coupon offer | Yes | Not included |
| Call-back offer | Not included | Yes |
| A/B Experiments (cancel flows and offers) | Yes, all plans | Not included |
| Customer segmentation and targeting | Yes, all plans | Flows per segment |
| Session recording | Yes | Not included |
| Custom branding | Included | Not included |
| Pause wall | Yes | Not included |
| Customer Portal (hosted no-code cancel page) | Free customer portal | Not included |
| Manual or automatic cancellations | Yes | Yes |
| Failed payment recovery (dunning) | ||
| Dunning Emails (automatic recovery when a payment fails) | Yes | Not included |
| Smart Retries | Yes | Not included |
| Recovery message channels | Email and SMS | Not included |
| Offers inside recovery emails | Yes | Not included |
| Payment wall | Yes | Not included |
| Chargeback protection | Yes | Not included |
| Win-back campaigns | ||
| Reactivation Campaigns (automated win-back) | Yes | Not included |
| Email and SMS outreach | Email + SMS | Not included |
| Offers matched to the cancel reason | Yes | Not included |
| Insights and analytics | ||
| Churn reporting | Yes | Yes |
| Feedback broken down by flow, reason, period and plan | Yes | Yes |
| AI Feedback Analysis: Automatic Categorization | Yes, all plans | Not included |
| Smart Follow-Ups (AI digs deeper in the survey) | Yes | Not included |
| Revenue forecast | Yes | Not included |
| MCP Server (ask your AI assistant about churn) | Yes, all plans | Not included |
| Listed in Claude's connector directory | Yes | Not included |
| Approved as an OpenAI / ChatGPT plugin | Yes | Not included |
| Billing platforms it connects to | ||
| Stripe | Yes | Yes |
| Braintree | Yes | Yes |
| Paddle | Yes | Yes |
| WooCommerce | Yes | No |
| Paid Memberships Pro | Yes | No |
| RecurPay | Yes | No |
| Chargebee | No | Yes |
| Recurly | No | Yes |
| Lemon Squeezy | No | Yes |
| Other tools it connects to | ||
| Zapier | Yes | Yes |
| HubSpot (CRM) | Yes | Not included |
| Omnisend (email marketing) | Yes | Not included |
| Slack alerts | Yes | Not included |
| Webhooks and API | Yes, developer docs | Not included |
| Setup, support and service | ||
| Can go live without a technical team | YesMost integrations need no code | Yes |
| Setup | Two steps: paste one snippet, connect your gateway | Create account, build flow, paste code snippet |
| One-to-one help from the team | Yes, all customersRetention expert sessions | Expert advice to set up flows |
| Acts on individual customer feature requests | YesHandled as soon as possible | Not included |
| Works for e-commerce and membership sites | YesWooCommerce, PMP, RecurPay | NoSaaS billing only |
| Pricing and risk | ||
| Starting price | $50/mo minimum (pay as we save) or custom fixed price | Free for 20 sessions/mo, then $79/mo (Basic) |
| How the price is set | 25% of the revenue we save you, or a fixed price based on your MRR | By cancellation sessions per month |
| Free plan | Free core churn metrics | Yes20 sessions/mo, no card |
| Monthly session cap | No capNo per-session charges | 20 on Free, 100 on Basic$3 per extra session |
| Top plan price | Depends on your MRR | Premium: $299/mo, unlimited sessions |
| Pay nothing if it doesn't save you money | Yes, pay as we save | No |
| All features on every plan | Yes | YesPlans differ by session volume |
| Money-back guarantee | 3 months, full refund | Not included |
Free is only cheap until churn gets busy.
Raaft's free plan covers 20 cancellation sessions a month and Basic covers 100. Past that, every extra session costs $3 — so the month your churn spikes is the month your bill does too, and a cancel flow still can't touch your failed payments.
We're flexible. Pick the model that fits your size, and change it as you grow.
Pay as we save
25% of the revenue we recover, $50/mo minimum. No session caps, no overage charges, and in a quiet month your bill drops too.
Fixed monthly price
One predictable price based on your MRR, locked for 12 months. Your costs don't climb just because the platform is working well.
Either way you get every feature and a 3-month money-back guarantee — if we don't save you more than we cost, you get a full refund.
Choose Churn Solution if…
- You're losing revenue to failed payments, not just cancellations
- You want to win back customers who already cancelled
- You run a WooCommerce store or a membership site
- You want A/B testing and AI feedback analysis rather than guesswork
- Your cancellation volume varies and you don't want per-session overage fees
- You want one-to-one help from a retention expert
Choose Raaft if…
- You want a cancel flow at $0 and have very low cancellation volume
- You bill on Chargebee, Recurly or Lemon Squeezy
- A cancel flow is genuinely all you need right now, without deep analytics and insights into your customers' behavior
Common questions
Raaft is a cancellation-flow tool: flows, offers, exit feedback and churn reporting. Churn Solution does all of that and adds failed-payment recovery, win-back campaigns, chargeback protection, A/B experiments and AI feedback analysis. If you only want a cancel flow, Raaft covers it. If you want to stop losing revenue to failed payments and win cancelled customers back, those tools don't exist in Raaft.
Yes, for 20 cancellation sessions a month with no card required. Above that it's $79/mo for 100 sessions or $299/mo for unlimited, and any session over your plan's limit costs $3. Churn Solution starts at a $50/mo minimum on pay as we save, with no session cap and no overage charges.
No. Raaft lists Stripe, Braintree, Recurly, Chargebee, Paddle and Lemon Squeezy. Churn Solution works with WooCommerce, Paid Memberships Pro and RecurPay as well as Stripe, Braintree and Paddle.
Not that we can find. Their site covers cancellation flows, product feedback and churn reporting, with no mention of dunning, retries or a payment wall. Churn Solution includes all three, plus chargeback protection.
It isn't listed anywhere on their site. Churn Solution includes multi-variant A/B Experiments on every plan, so you can test which offers actually save subscribers rather than guessing.
Yes. If you bill on Stripe, Braintree or Paddle, you connect your account, rebuild your flow with the no-code builder and go live. Book a demo and our team will walk you through it.
Risk-Free, Money Back Guarantee!
If we don't exceed our fee in revenue saved within 3 months, you get a full refund. See our Terms.
Ready to Take Your Retention to the Next Level?
Schedule a call with our team today to discuss your current approach and see how we can help you improve retention.
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- Effortless Setup, Maximum Impact
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