Paid Memberships Pro Integration

Churn Solution + Paid Memberships Pro Integration

The only retention tool built for Paid Memberships Pro. Install the Churn Solution WordPress plugin and get the full retention toolkit for your membership site: segmented cancellation flows, failed payment recovery and win-back campaigns. No code, no developer.
Set it up in less than 30 minutes and start keeping more members the same day.

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Less than 30-minute setup
No code required
90-day money back guarantee
WordPress plugin for Paid Memberships Pro

Everything you need to keep more members

Personalized Cancellation Flows

Turn "cancel" into a conversation. When a member clicks cancel, ask why they're leaving and show the right offer for their membership level: a discount, a switch to a lower level, extra access time, a chat with your team, or a special offer page.

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Payment Recovery

Don't lose members to a failed card. Smart retries, recovery discounts and payment walls ask members to update their card before they lose access to your content.

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Win-back Campaigns

Bring former members back with email campaigns based on why they left and what they told you, paired with the right discount. Set one up in minutes, with no design or dev work.

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Zero-effort cancellation flows

Segmented cancellation flows, ready from day one

You don't have to design a single screen. As soon as you install the plugin, Churn Solution groups your members into segments, like new members, long-time members and each membership level, and gives each one its own cancellation flow.

Ready-made segments
Built-in cancellation survey
Feedback form included
Matched offers

Cancellation survey, special offer and feedback form screens

Paid Memberships Pro lets members cancel. It doesn't try to keep them.

With Paid Memberships Pro on its own, members cancel from their Membership Account page with a simple confirmation, and a failed renewal can end a membership without anyone noticing. Churn Solution adds cancellation flows, payment recovery and win-back on top, through one WordPress plugin, while Paid Memberships Pro stays your membership system.

Paid Memberships Pro on its own

Cancel from Membership Account, no reason asked
No offers to change their mind
Failed renewals end memberships quietly
No win-back once a member is gone

Paid Memberships Pro + Churn Solution

Branded, multi-step cancellation flows
Personalized offers by membership level and reason
Smart retries, recovery discounts and payment walls
Win-back campaigns and revenue-saved reporting

How it works with Paid Memberships Pro

1
Install the Churn Solution plugin
Install the Churn Solution plugin from your WordPress dashboard and connect Paid Memberships Pro. No code and no developer needed. Your members and membership levels sync right away, and your first flows are ready to launch.
2
Members see a flow made for them
When a member clicks Cancel on their Membership Account page, Churn Solution asks why and shows a personalized offer, like switching to a lower membership level or a discount on their next renewal. Whatever they accept is applied to their membership instantly. No manual work for your team.
3
Recover failed membership payments
When a renewal payment fails, smart retries, recovery discounts and payment walls get to work right away, so members update their card and keep their access instead of quietly dropping off.
4
Win back former members
Members who still cancel get an automated win-back sequence, from "We miss you" to a special offer to a last-chance email. Each campaign matches why they left, like showing new courses to someone who wasn't using the membership enough, and takes minutes to set up.
5
Access business insights
See revenue saved, members kept, payments recovered and members won back. Every cancellation reason is linked to a membership level, so you know which content, prices or levels make members leave.

Built for Paid Memberships Pro

The only retention tool that supports Paid Memberships Pro

Most churn tools are built for Stripe-only software companies. Churn Solution is the only retention tool that supports Paid Memberships Pro, with cancellation flows, payment recovery and win-back campaigns for membership sites, and nothing to code or maintain.

Works with Paid Memberships Pro out of the box
Segmented by membership level automatically
One WordPress plugin, no code, no developer
Offers applied to the membership automatically

Install the plugin

For membership sites	Churn Solution	Other churn tools
Cancellation flows	Yes	No
Win-back campaigns	Yes	No
Payment recovery	Yes	No
WordPress plugin	Yes	No
No code setup	Yes	No

Membership retention offers, ready to go

Offers that change a membership are applied in Paid Memberships Pro the moment a member accepts them. Churn Solution only changes what you've set up, so the rest of your site stays untouched.

Offer	What happens
Pause membership	The membership pauses for the period you choose, then resumes automatically
Discount	A discount is applied to the member's upcoming renewals
Switch Plan	The member moves to a better-fit level, like Basic instead of Pro
Switch Plan+ offer	A level change paired with a discount, applied together
Extend access	Extra days are added before the next payment
Contact support	The member reaches your team by email or WhatsApp before cancelling
Redirect to a page	The member is sent to any page you choose, like an offer or your best content

Risk-Free, Money Back Guarantee!

If we don't exceed our fee in revenue saved within 3 months, you get a full refund. See our Terms.

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Hear From Our Partners

Ross Menachof, Chief Operations Officer at Quello

“Overall, we are very happy with the service at Churn Solution. It has cut down significantly on our time spent managing cancellation requests. And with the reporting functionality we can quickly identify customers that we may want to follow up with to discuss further.
The addition of A/B testing has been extremely helpful as well. We are still in the process of making changes to our flows based on the incoming data, but have learned a lot so far. Our team is excited to continue using the service to see the results we can achieve. Thanks for your help so far!”

Ross Menachof Chief Operations Officer at Quello 63% Reactivation Rate

“Churn Solution has become an important part of how we manage retention at QuizPlus. We use it across our cancellation flows, payment recovery, and winback campaigns to better understand why customers are leaving and give them a reason to stay.
I'd definitely recommend Churn Solution to subscription businesses looking to improve their retention and take a more proactive approach to reducing churn.”

Momen Abdulhafeth CTO at QuizPlus Payment Recovery · Winback · Cancellation Flows

Calculate Your Potential Savings with Our Churn Reduction ROI Calculator

Discover how much you can save by reducing customer churn with our ROI calculator.

Monthly Cancellations

customers

Average Customer Value

$ per Month

% of customers saved per month

If you saved 1,000 customers this month, how many would still be with you…

After 6 months

of 1,000

After 12 months

of 1,000

Estimated revenue retained over 12 months

Want the full implementation details?

Step-by-step setup guide for Paid Memberships Pro: installing the WordPress plugin, connecting your membership levels, supported offers, recovery and win-back emails, and testing on a staging site.

View Paid Memberships Pro docs

Paid Memberships Pro churn reduction FAQs

Everything you need to know about using Churn Solution with Paid Memberships Pro. Still have questions? Talk to our team.

The only retention tool that supports Paid Memberships Pro. It's a WordPress plugin that adds segmented cancellation flows, a cancellation survey and feedback form, retention offers, failed payment recovery and win-back campaigns to your membership site, without any code.

Replace the plain cancel confirmation with a cancellation flow that asks members why they're leaving and shows them a relevant offer, recover failed renewals with smart retries, recovery discounts and payment walls, and win back members who left with targeted email campaigns. Churn Solution does all three for Paid Memberships Pro out of the box.

If your Paid Memberships Pro site takes payments through Stripe, Churn Solution recovers failed renewals the same way it does for Stripe: smart retries, dunning emails, recovery discounts and a payment wall that asks the member to update their card before they lose access.

Less than 30 minutes. Install the WordPress plugin, connect Paid Memberships Pro, review your ready-made flows and go live, usually on the same day.

No. Setup is fully no-code. Your segments, cancellation survey, feedback form and offers are created for you, and you can edit everything in our dashboard.

Yes. Flows are segmented automatically by membership level, how long someone has been a member and the cancel reason they give. Each segment gets its own offer.

Yes. Both come ready to use in every cancellation flow, so you capture why members leave from day one without building anything.

Pause membership, discount, switch membership level, switch level with an offer, extend access, contact support by email or WhatsApp, and redirect to any offer page.

The offer is applied to their membership in Paid Memberships Pro automatically, the moment they accept it.

Only what you tell it to. It shows your cancellation flow and applies the offers you've set up when a member accepts them. Nothing else in your membership data changes.

Paid Memberships Pro shows members a simple cancel confirmation. Churn Solution replaces it with segmented multi-step flows, a cancellation survey, a feedback form and personalized offers, and adds payment recovery, win-back campaigns and revenue-saved reporting. Paid Memberships Pro stays your membership system.

Just the Churn Solution WordPress plugin. Install it from your WordPress dashboard, connect Paid Memberships Pro, and your cancellation flows, recovery and win-back campaigns are ready.

Stripe. Churn Solution works with Paid Memberships Pro sites that take payments through Stripe.

Churn Solution is the only retention tool that supports Paid Memberships Pro, with cancellation flows, win-back and payment recovery built specifically for membership sites running on WordPress.

Yes. If we don't exceed our fee in revenue saved within 3 months, you get a full refund.