Zapier Integration

Churn Solution + Zapier Integration

Send cancellation data to thousands of apps.
Connect Zapier to Churn Solution and trigger automations every time a customer completes a cancellation flow. Use the full session data, from the cancel reason to the offer they accepted, in any Zap, with no code.
Build your first Zap in minutes.

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Less than 30-minute setup
No code required
90-day money back guarantee
Works with thousands of apps

Put your cancellation data to work everywhere

One Trigger, Every App

The Cancellation Flow Completed trigger fires the moment a customer finishes a session. Connect it to any app Zapier supports.

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Full Session Data

Every Zap gets the customer, subscription, plan, flow and every step they took: survey answers, offers shown, and whether they accepted.

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No Code Needed

Log sheets, alert your team, create follow-up tasks or update your CRM without writing a single line of code.

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Automate your follow-up

One cancellation, many automations

Every completed cancellation session can kick off a whole workflow: log the reason in Google Sheets, alert your team in Slack, create a follow-up task in Trello or Asana, update your CRM, or send a personalized email to customers who cancelled.

Google Sheets

Add a row for every cancel reason

Slack

Alert #churn-alerts

Trello

Card for success to follow up

TriggerCancellation Flow CompletedChurn Solution · with full session data

HubSpot

Update the contact or deal

Gmail

Personal email to cancelled customers

Asana

Task when a big account leaves

Your cancellation data,
connected to every app you use.

Without Zapier, cancellation data stays in one dashboard and someone copies it around by hand. With Churn Solution on Zapier, every session flows into the tools your team already uses.

Without Zapier

Cancellation data stuck in one dashboard
Reasons copied into sheets by hand
Follow-up tasks created manually
CRM records go out of date

Zapier + Churn Solution

A trigger for every completed session
Send data to thousands of apps
Full session data in every Zap
No code, set up in minutes

How it works with Zapier

1
Connect Zapier
Go to the Integrations page in Churn Solution and click Connect on Zapier. On the Churn Solution invite page, click Accept Invite & Build a Zap, then log in to Zapier or create an account.
Connect to Zapier
Trigger automations whenever a cancellation flow session is completed.
Connect
2
Add the trigger
Click Create Zap, search for Churn Solution and add Cancellation Flow Completed as the trigger. Sign in to Churn Solution to authorize Zapier.
Choose a trigger event
Churn Solution
Cancellation Flow Completed
Triggers when a customer finishes a cancellation flow session
Then sign in to Churn Solution and authorize Zapier.
Continue
3
Add your actions
Add any action you want to run after a session is completed, like sending a Slack message, adding a row to Google Sheets or creating a task for your success team.
Add an action
What should happen after a session is completed?
Slack
Send channel message
Google Sheets
Create spreadsheet row
Trello
Create card
Gmail
Send email
HubSpot
Update contact
4
Publish and test
Click Publish to turn on your Zap. Then open the Test tab, pick a cancellation session and click Test to see your workflow run with real data.
Test triggerSession found
Customer NameSara Lee
Customer Email[email protected]
Plan Summary$50.0/month
Survey AnswerBudget
Offer PresentedCoupon
Offer AcceptedYes
Is SavedYes
Flow NamePrimary Cancellation
Test
Publish

Session data you can use in any Zap

Each completed session includes all of this data, ready to map into any field in your Zap actions.

Data	Fields included
Session	Session ID, status, created date and whether the customer was saved
Customer	Customer ID, name, email and created date
Subscription	Subscription ID, status, start date, current period and trial dates
Plan	Plan ID, billing interval, currency, price, quantity and plan summary
Cancellation flow	Flow ID, name, created date and updated date
Survey and form answers	Survey answer, follow-up question and answer, and form answers
Offers	Offer presented, offer details, whether it was accepted and an offer summary

Risk-Free, Money Back Guarantee!

If we don't exceed our fee in revenue saved within 3 months, you get a full refund. See our Terms.

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Hear From Our Partners

Ross Menachof, Chief Operations Officer at Quello

“Overall, we are very happy with the service at Churn Solution. It has cut down significantly on our time spent managing cancellation requests. And with the reporting functionality we can quickly identify customers that we may want to follow up with to discuss further.
The addition of A/B testing has been extremely helpful as well. We are still in the process of making changes to our flows based on the incoming data, but have learned a lot so far. Our team is excited to continue using the service to see the results we can achieve. Thanks for your help so far!”

Ross Menachof Chief Operations Officer at Quello 63% Reactivation Rate

“Churn Solution has become an important part of how we manage retention at QuizPlus. We use it across our cancellation flows, payment recovery, and winback campaigns to better understand why customers are leaving and give them a reason to stay.
I'd definitely recommend Churn Solution to subscription businesses looking to improve their retention and take a more proactive approach to reducing churn.”

Momen Abdulhafeth CTO at QuizPlus Payment Recovery · Winback · Cancellation Flows

Calculate Your Potential Savings with Our Churn Reduction ROI Calculator

Discover how much you can save by reducing customer churn with our ROI calculator.

Monthly Cancellations

customers

Average Customer Value

$ per Month

% of customers saved per month

If you saved 1,000 customers this month, how many would still be with you…

After 6 months

of 1,000

After 12 months

of 1,000

Estimated revenue retained over 12 months

Want the full implementation details?

Step-by-step setup guide for Zapier: connecting your account, adding the Cancellation Flow Completed trigger, mapping session data and example Zaps.

View Zapier docs

Zapier integration FAQs

Everything you need to know about using Churn Solution with Zapier. Still have questions? Talk to our team.

It lets you trigger Zapier automations whenever a customer completes a cancellation flow session, and use the session data in any Zap, across thousands of apps, without code.

Go to the Integrations page in Churn Solution, click Connect on Zapier, accept the invite, then create a Zap with Cancellation Flow Completed as the trigger.

Cancellation Flow Completed. It fires every time a customer finishes a session in any of your cancellation flows.

Session, customer, subscription, plan and flow details, plus every step the customer went through, including survey answers and offers presented and accepted.

Send a Slack notification, add a row to Google Sheets, create a task in Trello or Asana, update a contact or deal in your CRM, or send a personalized follow-up email.

Go to the Test tab in Zapier, open a cancellation session and click Test to run your workflow with real session data.

Yes. Log in to your Zapier account during setup, or create one for free.

Yes. Every session includes an Is Saved field, so you can branch your Zap for saved and cancelled customers.

No. Zapier connects apps without code, and the setup takes a few minutes.

Yes. That's the point of Zapier. Send cancellation data to any app Zapier supports, even ones Churn Solution doesn't connect to natively.

Customer success, sales, marketing and product. Each team gets cancellation data in the tools they already use.

Yes. Zapier works with whichever billing provider you connect to Churn Solution, like Stripe, Paddle, Braintree, WooCommerce, Paid Memberships Pro or Recurpay.

Yes. If we don't exceed our fee in revenue saved within 3 months, you get a full refund.