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MCP Server

Connect your AI to Churn Solution

Churn Solution MCP server connects AI tools like Claude and ChatGPT directly to your Churn Solution account. Once connected, your AI can search and analyze your cancel flow data metrics, save rates, cancellation reasons, offer performance, and sessions using the same read access as your dashboard.

Setup

Claude

Free, Pro and Max plans

  1. Go to Settings > Connectors in Claude.
  2. Click Add, then Add custom connector.
  3. Enter any name for the connector.
  4. In the Remote MCP server URL field, enter the URL and click Add:
https://mcp.churnsolution.com
  1. Click Connect.
  2. Sign in to Churn Solution.
claude-mcp-steps

Team and Enterprise plans

On Team and Enterprise plans, an Owner adds the connector once and each member then connects individually.

For Owners:

  1. Go to Organization settings > Connectors.
  2. Click Add, then choose Custom > Web.
  3. Enter the URL and click Add:
https://mcp.churnsolution.com

For members:

  1. Go to Customize > Connectors.
  2. Find the Churn Solution connector and click Connect.
  3. Sign in to Churn Solution.

ChatGPT

Custom MCP connectors require ChatGPT developer mode and are available on Plus, Pro, Business, Enterprise and Edu plans.

  1. Go to Settings > Plugins > Advanced settings and turn on Developer mode.
  2. Go back to Settings > Plugins and click Browse Plugins.
  3. Click on Add Icon.
  4. Enter a name and the MCP server URL:
https://mcp.churnsolution.com
  1. Set the authentication mode to OAuth, then click Create.
  2. Sign in to Churn Solution.
chatgpt-mcp-steps

Cursor

  1. Open View → Settings → Tools & MCP.
  2. Paste the following configuration:

{
  "mcpServers": {
    "churnsolution": {
      "url": "https://mcp.churnsolution.com"
    }
  }
}
            
  1. Save and restart Cursor. The first time you use a Churn Solution tool, sign in to Churn Solution.
chatgpt-mcp-steps

VS Code (GitHub Copilot)

  1. Create a .vscode/mcp.json file in your workspace:

{
  "servers": {
    "churnsolution": {
      "type": "http",
      "url": "https://mcp.churnsolution.com"
    }
  }
}
            
  1. Open the command palette (Cmd+Shift+P / Ctrl+Shift+P) and run MCP: List Servers.
  2. Start the Churn Solution server and sign in.

Available tools

Once connected, your AI tool can call the following read-only tools. Access follows your dashboard permissions.

Tool Description
get_cancel_flow_metrics Retrieve overall performance metrics for your cancel flows.
get_cancel_flow_outcomes_by_flow Break down cancellation outcomes for a specific cancel flow.
get_cancel_flow_revenue Report revenue retained and lost through your cancel flows.
get_cancel_flow_save_rate Return the save rate for your cancel flows.
list_cancel_flow_cancellation_reasons List the reasons customers gave for cancelling.
list_cancel_flow_cancellation_reasons_by_plan List cancellation reasons grouped by plan.
list_cancel_flow_offer_performance Show how retention offers performed within your cancel flows.
list_connections List the connected billing and data integrations on your account.
list_plans List the plans configured on your account.
search_cancel_flow_sessions Search individual cancel flow sessions.