What is ChurnSolution?

ChurnSolution is a B2B SaaS platform that helps subscription-based businesses reduce customer churn and improve retention using customer behavior and payment data.

Is ChurnSolution for SaaS companies?

Yes. ChurnSolution is designed for SaaS and subscription businesses with monthly recurring revenue.

Is ChurnSolution for B2C companies?

Yes. ChurnSolution is designed for B2C and subscription businesses with monthly or yearly recurring revenue.

What problem does ChurnSolution solve?

ChurnSolution helps businesses identify churn risk early and take action to retain customers and protect monthly recurring revenue.

MCP Server

Connect your AI to Churn Solution. The Churn Solution MCP server connects AI tools such as Claude and ChatGPT to your account. Once connected, the AI can read your cancel flow metrics, save rates, cancellation reasons, offer performance and sessions, with the same read access as your dashboard.

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On this page

Setup
Available tools

Setup

Free, Pro and Max plans

Discover connectors
Go to Settings → Connectors in Claude and click Discover.
Connect Churn Solution
Search for Churn Solution and click Connect.
Sign in
Sign in to Churn Solution.

Connecting Churn Solution from the Claude connector directory

Team and Enterprise plans

An Owner adds the connector once, then each member connects individually.

For Owners

Open organization connectors
Go to Organization settings → Connectors.
Add a custom connector
Click Add, then choose Custom → Web.
Enter the server URL
Enter the URL below and click Add.
```
https://mcp.churnsolution.com
```

For members

Open connectors
Go to Customize → Connectors.
Connect
Find the Churn Solution connector and click Connect.
Sign in
Sign in to Churn Solution.

Open MCP settings
Open View → Settings → Tools & MCP.

Paste this configuration

{
  "mcpServers": {
    "churnsolution": {
      "url": "https://mcp.churnsolution.com"
    }
  }
}

Save and restart Cursor
The first time you use a Churn Solution tool, sign in.

Adding the Churn Solution MCP server in Cursor

Create .vscode/mcp.json

In your workspace, create the file with this content.

{
  "servers": {
    "churnsolution": {
      "type": "http",
      "url": "https://mcp.churnsolution.com"
    }
  }
}

List servers
Open the command palette (Cmd+Shift+P on Mac, Ctrl+Shift+P on Windows/Linux) and run MCP: List Servers.
Start and sign in
Start the Churn Solution server and sign in.

Available tools

Once connected, the AI tool can call these read-only tools. Access follows your dashboard permissions.

Tool	Description
`get_cancel_flow_metrics`	Overall performance metrics for your cancel flows
`get_cancel_flow_outcomes_by_flow`	Cancellation outcomes broken down for one cancel flow
`get_cancel_flow_revenue`	Revenue retained and lost through cancel flows
`get_cancel_flow_save_rate`	Save rate for your cancel flows
`list_cancel_flow_cancellation_reasons`	Reasons customers gave for cancelling
`list_cancel_flow_cancellation_reasons_by_plan`	Cancellation reasons grouped by plan
`list_cancel_flow_offer_performance`	How retention offers performed within cancel flows
`list_connections`	Billing and data integrations connected to your account
`list_plans`	Plans configured on your account
`search_cancel_flow_sessions`	Search individual cancel flow sessions